Website Privacy Policy

Privacy Notice

Effective Date: October 15, 2024

3H Compliance Group’s constituent companies are: 3H Corporate Services, LLC; 3H Agent Services, Inc.; 3H Tax Services, LLC; 3H Legal Services, PLLC; and Creative Compliance Software Solutions, LLC (collectively hereinafter “3HCG,” “We” or “Our”). 3HCG is a unique and innovative group of regulatory compliance companies.  3HCG is committed to protecting your privacy and the privacy of its clients. This Privacy Notice describes how 3HCG collects, uses, and discloses personal information. This Notice applies to any personal information you provide and any personal information we collect from other parties, including your employer.

By providing your information to 3HCG, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy, Website Terms of Use, and our Terms of Service. You are also consenting to the application of Delaware law and controlling U.S. Federal law in all matters concerning your use of the Our websites and services.

When do we collect your information?
3HCG collects personal information when:

• you contact us or we perform services for you
• we provide services for our clients
• you register on our website or email distribution lists
• you RSVP to or attend our events
• you interact with us through social media
• you apply for a job at 3HCG
• Use or view our website via your browser’s cookies

What information do we collect?
In the course of interacting with you or providing our products and services, 3HCG may collect information from you or other sources, including your employer, Hubspot, and the National Insurance Producer Registry (“NIPR”), which may include the following:

• Name and contact information (e-mail address, mailing address, phone number, mobile number, geographic location, birthdays, social security number, etc.);
• Information you provide on a job application or that is obtained under a position-related; background check; and
• Demographic information (date of birth, gender, employment status (including job title, etc.).

Do we collect information from children?
3HCG does not knowingly collect information from children who have not reached the age of consent under relevant data privacy laws. If we learn that we have collected personal information from a child who has not reached the age of consent, we will delete it immediately.

What Information Do We Collect Through Automatic Data Collection Technologies?

As you navigate through and interact with 3HCG’s websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to 3HCG’s websites, including traffic data, logs, and other communication data and the resources that you access and use on the websites.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information 3HCG collects automatically is only statistical data that helps 3HCG improve its websites and deliver a better and more personalized service, including by enabling 3HCG to:

• Estimate audience size and usage patterns.
• Store information about your preferences, allowing 3HCG to customize its websites according to your individual interests.
• Speed up your searches.
• Recognize you when you return to 3HCG’s websites.
• Keep you logged into your account.

The technologies 3HCG uses for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of 3HCG websites. Unless you have adjusted your browser setting so that it will refuse cookies, 3HCG’s system will issue cookies when you direct your browser to 3HCG’s websites.
• Web Beacons. Pages of 3HCG’s websites may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit 3HCG, for example, to count users who have visited those pages or for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

3HCG does not collect personal information automatically, but it may tie this information to personal information about you that it collects from other sources or that you provide to 3HCG.

How do we use your personal information?
We process personal information that is provided by you or our clients in order to perform services. The processing of your personal information depends on the type of services we provide, applicable laws, regulatory guidance and professional standards. Where 3HCG processes your personal information on behalf of a client, such as your employer, it is the client’s obligation to ensure that you understand that your personal information will be disclosed to 3HCG.

All processing of your personal information is justified under a “lawful basis” for processing, including the following:

• your consent;
• processing is necessary in order to enter into or perform a contract for you;
• processing is necessary for us to comply with legal obligations;
• processing is in our legitimate commercial interest, except that our interest may not override your fundamental rights or freedoms; and
• In limited circumstances, we will use your consent as the basis for processing your personal information, for example, where we are required to obtain your prior consent in order to send you marketing communications.

How long do we retain your personal information?
3HCG collects and processes personal information in connection with providing its clients with various services, each of which may be subject to minimum or maximum retention periods, as required by law or 3HCG’s Data Retention Policy.

3HCG also maintains personal information supplied by former clients, and 3HCG also manages this information in accordance with its Data Retention Policy.

Do we disclose your personal information?
We may share your personal information with 3HCG Corporate Services, LLC’s subsidiaries and affiliates, NIPR, and state agencies as part of the process of providing services to you or to fulfill the purpose for which you provided it. We may also share your personal information with contractors, service providers, and other third parties that you or 3HCG has engaged to perform services for you or to otherwise support 3HCG’s business operations. These third parties are contractually bound to keep personal information confidential and use it only for the purposes for which 3HCG discloses it to them.  

3HCG may also disclose your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of 3HCG’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by 3HCG is among the assets transferred.

3HCG may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to enforce or apply our Terms of Use, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of 3HCG or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

How do we protect your information?
3HCG protects personal information using physical, electronic, and procedural safeguards that are specifically designed to meet or exceed the requirements of applicable laws. All 3HCG employees receive training on the importance of protecting personal information, and only authorized employees have access to personal information. Subcontractors and agents are contractually bound to maintain protection of personal information and are not permitted to use the information for any unauthorized purpose.

What choices do you have about your personal information or our communications?
You have certain rights related to the processing of your personal information, including.

• You have the right to unsubscribe from our communications by clicking the “unsubscribe” link in our marketing emails or by contacting us.
• You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Individuals within the European Union and Canada residents may have additional personal information rights and choices.  Please see Your Rights under GDPR and Your Rights under PIPEDA for more information.

Your Rights under GDPR
The General Data Protection Regulation (“GDPR”) affords certain rights to individuals in the European Union. Specifically, individuals in the European Union are entitled to the following:

The right to access – You have the right to request that 3HCG provide you with a copy of your personal information held by 3HCG. 3HCG may charge you a small fee for this service.

The right to rectification – You have the right to request that 3HCG correct any information you believe is inaccurate. You also have the right to request that 3HCG complete any information you believe is incomplete.

The right to erasure – You have the right to request that 3HCG erase your personal information, under certain conditions.

The right to restrict processing – You have the right to request that 3HCG restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to 3HCG’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that 3HCG transfer the personal information that it has collected about you to another organization, or directly to you, under certain conditions.

If you make any such request, 3HCG has one month to respond to you. If you would like to exercise any of these rights, please contact 3HCG by email at privacy@3hcg.com or by mail at 3H Corporate Services, LLC, Attention: Privacy Officer, 36 Long Alley, Saratoga Springs, NY 12866.

International Data Transfers – 3HCG may transfer personal information it has collected from you or about you outside of the European Economic Area (“EEA”).  Please be aware that countries outside of the EEA may not have the same level of data protection as your country.

Your Rights under PIPEDA

The Personal Information Protection and Electronic Documents Act (“PIPEDA”) affords certain rights to individuals in Canada. Specifically, individuals in the Canada are entitled to the following:

The right to access – You have the right to request that 3HCG provide you with a copy of your personal information held by 3HCG. 3HCG will typically respond to your request within 30 days.  3HCG may charge you a small fee for this service. You have the right to know where the information was obtained, how the information it has been used, or to whom it has been disclosed

The right to rectification – You have the right to request that 3HCG correct any information you believe is inaccurate. You also have the right to request that 3HCG complete any information you believe is incomplete. You have the right not note any disputes on the file and advise third parties where appropriate.

Website and External Links
This Privacy Notice describes the data privacy and protection policies of 3HCG.

In addition, 3hcg.com may contain links to other websites. This Privacy Notice only addresses your information that is received by 3HCG. You are encouraged to review the privacy policies of each website you visit.

Changes to this Statement
This Notice may be changed at any time. Unless stated otherwise, all changes that occur will become effective immediately. The date the privacy policy was last revised is identified at the top of the page. By continuing to access 3HCG websites, you agree to accept all terms and conditions outlined in this Notice.

Questions or Complaints
If you have any questions or complaints about this Notice, or about our data privacy or security policies in general you may email your comments to privacy@3hcg.com or contact us by mail at 3H Corporate Services, LLC, Attention: Privacy Officer, 36 Long Alley, Saratoga Springs, NY 12866 or by telephone at 1-518-584-1704.